If you need to exchange it for the same item, send us an email at and send your item to: 27429 Emery Rd Ohio US 44128. We only replace items if they are defective or damaged. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. If you’ve done all of this and you still have not received your refund yet, please contact us items (if applicable) There is often some processing time before a refund is posted.

Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. There are certain situations where only partial refunds are granted: (if applicable)ĬD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.Īny item not in its original condition, is damaged or missing parts for reasons not due to our error.Īny item that is returned more than 30 days after delivery Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. Several types of goods are exempt from being returned. It must also be in the original packaging. To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. We're big fans of just asking.Ī man with a pointy hat is here to see us about a ring (it seems urgent) - but we'll be close by if you need any additional help with the Generic LS-USB300M. Now sometimes finding the answers you seek involves joining up with a motley band of dwarves, stealing a precious ring from a cannibalistic quasi-human cave-dwelling creature, and nearly getting roasted alive by a cruise-ship-sized fire-breathing dragon. He then hangs up stating that he'll be back. Connor - we tell him John doesn't work here anymore.

He then immediately asks to speak with Mr. Each time he asks us if this item is new - we tell him it is. Recently our support team has been getting calls from this Austrian fellow. Let's just say it involved a pair of ambiguously amorous FBI agents, their chain-smoking and conspiratorially corrupt superior, and suspicion of extra terrestrial activity. You wouldn't believe what we had to go through to get our hands on the LS-USB300M by Generic.

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